We pride ourselves in processing your orders as quickly and efficiently as possible. All standard UK orders will be dispatched within two working days.
If your order does not meet the delivery time scheduled on our website, we will contact you to inform you of any delay and to advise a new delivery date. Orders will be sent using a courier service or royal mail and orders may need to be signed for.
All orders placed via this website will be managed by our warehouse team. You will receive email confirmation letting you know when your order has been received, and when the order is being processed, and then shipped with tracking information attached.
When will my order be despatched?
Orders placed before 12am on working days (Monday to Friday) will be processed and despatched the same day or the following day (excluding bank holidays). All orders placed over the weekend will be despatched on the following Monday. Once the order has been despatched you will receive tracking information from the relevant courier. Please ensure that you have the order delivered to an address where someone is available to sign for the delivery.
When will I receive my order?
The majority of our UK orders are delivered within 48 hours of the order being despatched, although some consignments may take a little longer. All EU deliveries generally take 3-7 days from time of despatch, but this again may take longer depending on the destination.
How much does delivery cost within the UK?
|Delivery option||Courier||Delivery timescale||Weight||Cost|
|Standard Delivery on all UK orders||Royal Mail||2-3 working days||£2.95|
|Royal Mail Priority Tracked||Royal Mail||1 working day (if order placed before 12pm)||0-2kg||£5.95|
|Courier Tracked||Courier||3-5 working days||Over 2kg||£5.95|
Customs tariffs and duties are the responsibility of the customer.